Question 1

How can I upgrade to pay as you go from free tier?

Accepted Answer

Once you enter your credit card, your database will be upgraded to the pay-as-you-go plan and limits will be updated.

Question 2

How does the budget work?

Accepted Answer

With the Pay As you go plan, you can set a maximum monthly budget for your database so that you won't be charged beyond this chosen limit. We'll keep you informed by sending email notifications once you reach 70% and 90% of your monthly budget. This notifications will let you either adjust your budget limit or upgrade to the Pro tier. Note that if your usage exceeds your monthly budget cap, your database will be rate limited and your cost will not exceed your chosen budget limit.

Question 3

Are all Redis commands counted in billing?

Accepted Answer

Operational commands like AUTH, INFO, PING, QUIT, COMMAND will not be charged.

Question 4

Are read and write commands same price?

Accepted Answer

Yes. But for Global databases, the write commands are replicated to all read regions in addition to primary region. Replications (write operations) are also counted as commands. For example, if you have 1 primary 1 read region, 100K writes will cost $0.4 ($0.2 x 2)

Question 5

How is the storage cost calculated?

Accepted Answer

The storage cost is charged at a rate of $0.25 per GB total storage. Total storage is determined by adding up the storage at all replicas and regions. Even if you do not access your data, we have to keep it persistent in Cloud Provider’s block storage (eg AWS EBS, S3) for durability. To calculate the total storage cost, we take daily average of your data size and multiply with $0.25 at the end of the month. For instance, if you have 1 GB data in your database throughout month, you will pay $0.25. If you are using your database as a cache; then it is a good practice to set a timeout (EXPIRE) for your keys to minimize the cost.

Question 6

Are there free trials?

Accepted Answer

Yes, we can provide free trials for Pro and Enterprise plans for testing and PoC purposes. Email us at sales@upstash.com

Question 7

How many databases can I create?

Accepted Answer

You can create up to 10 databases for free and beyond this you will be charged $0.5 per database up to 100 databases.

Question 8

How much is the price for bandwidth?

Accepted Answer

For pay is you go plan, it is free up to monthly bandwidth limit of 200GB. Beyond that, we charge $0.03 for each additional GB data transfer. For Pro and Enterprise plans, it is charged at a rate of $0.03 per GB for all the usage throughout the month. For use cases with high volume, you may consider VPC Peering which minimizes the data transfer cost. Contact us at support@upstash.com for details. Price can change depending on cloud provider's fee for the incoming traffic. $0.03 is when the client is in the same region.

Question 9

Is there a contract requirement for Pro Plans?

Accepted Answer

There is no requirement for long-term contracts as the minimum term is just one month, and you have the flexibility to cancel anytime. But note that even if you cancel within the month, you will be billed for the minimum term of 1 full month.

Question 10

How is the Enterprise plan priced?

Accepted Answer

In Enterprise plans, a custom price is set based on specific requirements of the customer. For more information email us at sales@upstash.com

Question 11

How is the Professional Support priced?

Accepted Answer

Professional support includes a dedicated service desk along and a Slack/Discord channel with a committed response time SLA. It is $1600 per year + 10% of your monthly bill. Check https://upstash.com/docs/common/help/prosupport for details.

Capacity
	Limit of 1 Free DB	Usage Based Pricing	Fixed Pricing	Fixed Pricing
	Free	Pay as you go $0.4/ 100K requests	Fixed $60/ month	Pro Contact Us
Max Vectors x Dimensions	200Million	2Billion	2Billion	100Billion
Max Dimensions	1,536	3,072	3,072	5,000
Max Namespaces	100	1,000	1,000	10,000
Daily Query / Update Limit	10K	Unlimited	1M	Unlimited
Max Metadata Per Vector	48KB	48KB	48KB	48KB
Max Data Per Vector	1MB	1MB	1MB	1MB
Max Data / Metadata Size	1GB	50GB	50GB	1TB
Features
Regions	N. Virginia, AWSIreland, AWSIowa, GCP	N. Virginia, AWSIreland, AWSIowa, GCP	N. Virginia, AWSIreland, AWS	N. Virginia, AWSIreland, AWS
API and SDKs	RESTPythonTypescriptGo	RESTPythonTypescriptGo	RESTPythonTypescriptGo	RESTPythonTypescriptGo
Live Index Updates
Scale to Zero
Sparse Vectors	Coming soon	Coming soon	Coming soon	Coming soon
Namespaces
Metadata Filtering
Uptime SLA		99.9%	99.9%	99.99%
Support
Community Support
Email Support
Dedicated Support and Slack Channel
Price
Monthly Price	Free	None	$60	Contact Us
Request Price	Free	$0.4 per 100K	None	None
Storage Price	Free	$0.25 per GB	$0.25 per GB	$0.25 per GB
Bandwidth Price	Free	Free	Free	$0.03 per GB
	Start Now	Start Now	Start Now	Start Now

Pricing

Free

$0

Pay as you go

$0.4

Fixed

$60/ month

Enterprise

Compare Plans

Free

Pay as you go

$0.4/ 100K requests

Fixed

$60/ month

Pro

Contact Us

FAQ

Free

$0

Pay as you go

$0.4

Fixed

$60/ month

Enterprise

Free

Pay as you go

$0.4/ 100K requests

Fixed

$60/ month

Pro

Contact Us

How can I upgrade to pay as you go from free tier?

What is the limit for topk?

Are query and upsert requests same price?

How is the storage cost calculated?

Are there free trials?

How much is the price for bandwidth?

Is there a contract requirement for Pro Plans?

How many indexes can I create?

Do you have the Professional Support plan?